Ordering Repeat Prescriptions
You can order a repeat prescription in the following ways:
- Online through the prescriptions triage
- By posting your request to the practice. If you wish your prescription to be posted back to you, please send a stamped, addressed envelope
- By visiting the practice and bringing your request slip from your last prescription
Please allow 48 working hours for routine prescriptions.
If you are receiving medication which is not on the request form, please add this clearly on the request slip and it will be added after confirmation by the doctor.
Electronic Prescription Service
The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.
We encourage all patients to register for this free service. You can register for electronic prescribing by completing our online EPS registration form.
If you would like someone to collect your prescription on your behalf you will need to complete the necessary form at reception.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
If you have been advised by the surgery that your medication review is due, please complete our Medication Review form.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Other medications may require more regular monitoring to ensure their safety. You may be asked to book for regular blood tests or attend for point of care monitoring.
About Your Medicines
Next time you visit us you may be prescribed medicines which look different to your last supply. This may mean that the doctor has prescribed a generic medicine for you.
If you are worried about a change in the name or appearance of your medicines, check with your pharmacist or doctor who will explain why they are different.
Where do Your Medicines Come From?
New drugs are developed by drug companies who patent them and give them a special brand name. This is so that other companies cannot copy them. It also helps people to remember the name of their medicine.
The other name for a medicine is its generic name. One example of a generic medicine is paracetamol, which is commonly known by the brand name Panadol.
What is a Generic Medicine?
After the patent has run out for a branded medicine other companies can manufacture it under a generic name. The medicine is just as safe and effective as the original branded product but it is usually much cheaper.
Why Do Generic Medicines Look Different?
The original colour and shape of branded medicines are sometimes included in the patent, so you may notice that your generic medicines are different in colour, size, shape and even taste.
This does not alter the effect of the medicine. In some cases tablets and capsules have special coatings so that the medicine lasts longer in the body and the doctor may feel that it is best for you to stick to one brand.
Checklist for Patients
- Discuss any worries about your medicines with your pharmacist or doctor
- Know your medication by its generic name and strength
- Take your prescription to the same pharmacy each time
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.