Appointments

Before booking an appointment with one of our clinicians, it may be worth looking at our self-referrals to check if a surgery appointment is needed for the service you require.

How To Book An Appointment

You can make an appointment in the following ways:

Text Message Reminder Service

You can sign up to our text message appointment reminder service by providing us with a mobile telephone number.

In addition to appointment reminders, we will occasionally send out text message information bulletins.

Extended Hours Service

Currently, we run regular pre-bookable evening surgeries with both the doctors and the nursing team, in addition to some early morning appointments.

These appointments are available to book online through our Consulting Room, via Patient Access or on the telephone.

Extended Access Service

We offer patients weekend and evening appointments when the surgeries are closed.

To find out more about this service, please view our Extended Access page.

We Now Offer

Telephone appointments

You can speak to your GP about your problem and if necessary they will book and appointment to see you face to face. It is often helpful for the GP to have a photograph of your complaint to help with their triage and treatments. You may be asked to send a photograph either by text message or by email.

Please visit www.support.accurx.com/my-gp-has-asked-me-to-respond-to-a-text-send-them-a-photo if you need support responding to a request for a photo by text.

Video Consultations

We want to make sure that seeing a GP is accessible and convenient for everybody and have therefore added video consultations as an option for our patients. These can be booked through reception or through our website.

Your GP will send you a text message once they are ready to commence your video consultation.

If you would like information on how to do a video consultation with your GP, please visit www.support.accurx.com/my-gp-has-sent-me-a-video-link.

Face to Face Appointments

Are available still available with the GP’s – you may be given a telephone triage appointment initially and a face to face appointment offered as a result. We are trying to limit footfall through the building, so appointment times will be spread out throughout the day. We will ask you to wear a face covering to protect yourself when you visit the surgery.

Cancelling Appointments

If you are unable to keep an appointment please let us know as soon as possible – this may enable someone else to be seen.

You can do this by using our Cancel an Appointment triage or by responding by text to you appointment reminder text message you would have been sent.