Your medical history is recorded on our practice computer system, which may only be accessed by authorised members of our team. All members of our staff are bound by a practice confidentiality agreement.

Information from your medical record can only be passed on to another health care professional on a strictly need-to-know basis in relation to your care. We cannot pass on information to any outside third party, such as an insurance company, without your written consent.

For routine audit and accounting purposes, representatives of the Surrey Downs Clinical Commisioning Group (SDCCG) and NHS England (NHSE) will be required to look at patients’ records. The auditors may not be medically qualified but are all bound by their contract of employment to respect confidentiality.

We will make every effort to render any identifiable patient data anonymous before it is scrutinised. If you do not wish your notes to be used by the SDCCG or NHSE in this way, please inform a receptionist and your notes will be annotated accordingly.

For more information see our Rights and Responsibilities page.

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